Tel: 501-602-9974 / 501-623-0743 | Email: info@aplusadventuresbelize.com
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  • FAQ

    How much time in advance does the tour have to be booked?

    Cruise ship passengers will need to confirm tours before their arrival to the dock. Payments could be made upon arrival. We will gladly accommodate additional friends who may want to join us on the tour.

    Overnight guest will need to make a down-payment of 50% of cost of the tour at least two weeks prior o your arrival here in Belize.

    Where do we meet?

    Upon arrival at the dock, cruise ship passengers will be greeted at the tourism village outside of terminal one on Fort Street. A representative with an “A Plus Adventures Belize” sign will be there awaiting you.

    What time does the tour leave?

    Tour leaves as soon as all our guest are gathered at Terminal One.

    Guests staying at hotels will be picked up at 8:00 am. Our company also provides transfer service for those who want to get from the International Airport to any destination around the country. Please check our rates on the reservations page.

    Can I organize a multiday tour?

    We will be glad to assist you in arranging a multiday package of tours to different destinations or sites in Belize. This customized tour can be structured in a way to suit your hotel choice and the sites you plan to visit.

    Security and Safety

    Your security and safety is of utmost important to us. A Plus Adventures Belize have taken all the necessary measures to ensure that whilst on vacation with us in Belize you are totally engage in your adventure with a peace of mind.

    We will not encourage or engage in any tour that we consider being unsafe. You will be adequately informed in advance about any changes in your tour schedule.

    All tours done by our company are fully insured. We have acquired both a passenger and public liability insurance policy. These policies are for your travel and on site security.
    Our emergency plan is always in full effect. All vehicles contain a first aid kit and a fire extinguisher. In case of a mechanical problem we have vehicles on standby.

    If your tour is cancelled due to circumstances beyond our control e.g. weather condition or flooding, we will inform you as soon as possible. You will have the option of canceling your tour completely or to book a substitute tour.

    All tours will be conducted by a qualified and well train tour guide.

    Customers from the Caye

    If you’re interested in booking a tour with A Plus Adventures Belize and are staying at either San Pedro Ambergris Caye or Caye Caulker we will be able to accommodate you. To get a head start on the main land tours we recommend that you leave the cayes as early as possible preferably on the first water taxi available from your location as possible. This will allow us ample time for your tour and maybe do even more.

    A Plus Adventures Belize will have a representative at the water taxi terminal of your choice with a sign of your name to meet you.

    Reservation should be made a least 24 hrs. in advance, allowing us enough time to make the necessary preparation for your tour.

    There will be sufficient time for your tour as the last water taxi that leaves Belize City at the end of the day is 5.30 pm. We assure you that we will get you back on time for your return trip back to the cayes.

    Payments

    Payment can be made by either of the following methods:

    • Upon Arrival
    • Online Reservation System: If you already received a customized package, please enter the reference number in the box to the right to access your package details and make payment
    • Certified Funds: Certified Funds (Cashier’s Check, Bank Draft, Money Order, etc.) and mailed to the below mentioned address or preferably wire-transferred.

    Cancellation Policy

    In the event that you need to cancel your confirmed tour, your refund may be affected by one of the following measures:

    1. Cancellation made at least 45 days before departure date: a full refund will be made, minus a 10% administrative charge.
    2. Cancellation made between 11 – 44 days before departure date: a 50% refund.

    Cancellation made up to 10 days before departure date: you will receive a full refund less 10% if your cruise ship or flight does not stop in Belize for any reason, or if weather conditions or other factors force you or us to cancel your reservation.


    A Plus Adventures Belize
    273 Los Lagos
    Ladyville
    Belize Central America
    Tel:
    501-602-9974/501-623-0743
    Email: info@aplusadventuresbelize.com

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